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Contact Us

Get access to everything we publish when you sign up for Outside+.

Contact Customer Support 

 

Email: support@outsideinc.com

 

Phone: (800) 350-1984

 

Contact Editorial

 

Email: zrom@outsideinc.com

 

Frequently Asked Questions

 

What is Trail Runner Pass?

 

Trail Runner Pass is a premium digital membership offered by Outside, Inc., the company that brings you Outside, Outside TV, Backpacker, Clean Eating, Climbing, Oxygen, SKI, Triathlete, VeloNews, Women’s Running, Yoga Journal and other leading active living brands.

 

Trail Runner Pass includes Member Exclusive Access, denoted by a yellow star, to articles on the Trail Runner website, and your choice of a print magazine for members within the United States. If you wish to receive Trail Runner magazine you must select the magazine from My Perks > Magazines. 

 

How do I log in to my Trail Runner account?

 

Just go to www.trailrunnermag.com and click the Sign In button in the upper right corner of your screen. Then just apply your account credentials and enjoy the content!

 

How do I reset my password? 

 

select the Forgot Password? link from the sign-in screen (top right of any website) to reset your password. You’ll be prompted to enter your email address and we’ll send a reset-password link. Click the link in the email to set your new password.

 

Please note: Magazine subscribers do not have an account, therefore no password link will be sent. The password reset is only for members of Active Pass or one of our other Membership products (not print subscriptions). 

 

Information about your print magazine

 

Please contact Customer Support with any questions about your magazine

 

Email: support@outsideinc.com

 

Phone: (800) 350-1984